Contact Us
You can contact the security at Astle Outlet Park by:
Post:
Trevor Jones
Security Supervisor
Astle Outlet Park
Porter Cabin
West Bromwich
Birmingham
B70 8NS
Telephone: 0121 553 6324
You can contact the management office for Astle Outlet Park by:
Post:
Helen Anderton
Outlet Manager
Freeport Talke
Talke Retail Park
Stoke-on-Trent
Staffordshire
ST7 1XD
Telephone: 01782 774 113
Email: handerton@realm.ltd.uk
Please note you can contact the outlet shops direct. For store telephone numbers please see our Stores section.
Astle Outlet Park is owned by Hermes, who has contracted REALM Ltd a specialist retail property company to manage and operate the centre. To contact REALM please email: info@realm.ltd.uk or visit www.realm.ltd.uk for further information.
Frequently Asked Questions
What is outlet shopping?
An idea originally imported from the United States, outlet schemes are defined as dedicated, mall-style developments, often built around a mock street, village square or quay-side. They offer an attractive shopping environment, often with leisure content and extensive car parking provision.
Retailers sell previous season's stock, end-of-line products, cancelled orders, some quality seconds, discontinued lines and returned merchandise, plus specific outlet stock, all at discounted prices - much lower than those in the High Street, normally discounted between 30 - 80%.
What is your returns policy?
Consumer rights are not affected by buying goods in Astle Outlet Park and you are entitled to your money back if something is faulty or was not pointed out to you at the time of buying.
What does RRP stand for?
RRP stands for Recommended Retail Price. This is specified by manufacturers when they produce an item for sale.
Where can I get further information on the stores?
Visit the Stores page of this website, where you will find the telephone number of each store listed. Please contact them direct for more information about their store.
Where can I get a map of the centre?
You are able to download a Store Guide and Map of the Centre from the Stores page of this website
When is late night shopping?
Thursday until 8pm
Can I shop online?
New stock arrives all the time at Astle Outlet Park and is often of limited supply. It's usually snapped up before we would have chance to put it online!